Freezing your card instantly stops all new purchases. It's a good first step if your card is lost, you notice suspicious activity, or you just want extra control.
To freeze:
Open the Tilt app and go to the Credit Card tab.
Tap Freeze card.
Confirm to freeze.
Your card is immediately locked.
To unfreeze:
Go back to the Credit Card tab.
Tap Unfreeze card.
Confirm — your card is ready to use again right away.
If your card was lost or stolen: Freezing is a good temporary measure, but we recommend requesting a replacement card so your card number can be changed.
